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What is ADT Monitoring?–ADT FAQ

What is ADT Monitoring?

If you’re in the market for a monitored home security system, there’s no doubt you’ve heard of ADT Monitoring. After all, the company has been in business for more than 140 years. But, you might not know what makes it stand out from other home security companies. Here’s a quick run-down of what you can expect from ADT monitoring.

Experience You Can Count On

ADT monitoring is the only security company that has provided alarm monitoring services 24 hours a day, 365 days a year, for well over a century.

Variety of Packages at All Price Points

SafeStreets, an Authorized Provider for ADT understands your family’s needs are unique and you want choices when it comes to home security. That’s why there are five ADT monitoring packages to choose from through SafeStreets.

Six Monitoring Centers

Unlike other home security companies that have only one or two monitoring centers, ADT monitoring operates six nationwide customer monitoring centers to help ensure you receive dependable, uninterrupted service. If a natural disaster, such as a hurricane or earthquake, disrupts service to one monitoring center, your service is automatically transferred to another customer monitoring center.

First-rate Refund Policy

ADT monitoring wants you to be happy and confident with your monitored home security system. If you experience a problem with your system, they will do everything they can to resolve it. If a solution isn’t found within six months of installation, you may be able to take advantage of the ADT Money Back Guarantee** (certain restrictions apply).

Pioneering Innovation

ADT monitoring offers two of the most groundbreaking technologies in the monitored home security industry, CellGuard® and 2-Way Voice. CellGuard® is a completely wireless system, which means your security system contacts a monitoring center through a cellular uplink, so you don’t need a home phone.

2-Way Voice allows you to speak directly to an ADT monitoring center professional through the system’s control panel from up to 75 feet away.

Theft Protection Guarantee

Not every home security company believes in its product enough to offer a theft protection guarantee, but ADT monitoring does. Should your home be burglarized while your ADT monitored home security system is armed, they may pay up to $500 toward your homeowners insurance deductible (certain restrictions apply).

ADT Mover’s Package Specials

ADT stands by you, even when you move. After six months as a customer you qualify for the company’s Mover’s Package which may provide you with special discounts on ADT security for your new home.

Additional Monitoring Services

ADT monitoring is a leader in monitored home security, but it also offers important services such as Emergency Alert Monitoring, Flood Monitoring, and Fire and Smoke Monitoring.

Option of Wireless

A professional wireless system is ideal for homeowners and renters who don’t have a home phone or simply don’t want holes drilled in the walls to run wires. A wireless ADT monitored home security system is simple to expand on as your security needs grow and change, plus you can install it yourself. If you move, you can pack up your wireless system and install it in your new home or apartment.