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ADT Customer Service and Support

Your ADT phone numbers all in one place

What Is the Customer Service Number for ADT?

Connect to the customer care you need by calling the ADT customer service number at 1-800-521-1734. ADT customer service representatives are standing by to offer high-quality support for your ADT monitored home security system.

Support for New Customers: Help for Those First Steps

Not sure where to start? ADT customer service reps take the guesswork out of choosing a home security plan. And no matter which you choose, ADT stands by with six monitoring centers, industry-leading response times, and over 140 years of experience as a leading home security company. Join over 7 million happy customers and contact us today.

Support for Existing Customers: Service at Every Step

For ADT support once you’re up and running, talk to a human instead of consulting a manual. Whether you need help with information about false alarms, or ADT tech support, call the ADT service number below to reach expert customer service representatives.

Get ADT Customer Support

What Are ADT’s Customer Service Hours?

Perfect for those midnight emergencies, ADT customer service hours never stop. Contact ADT 24/7 for continuous customer support any time you need it at 1-800-521-1734.

Find Offers from SafeStreets

Available ADT offers for new customers include many perks, including same- or next-day installation where available.

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Get ADT Monitoring Now!

1-844-275-4615

Terms and Conditions

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General: For all offers, the form of payment must be by credit card or electronic charge to your checking or savings account, satisfactory credit history is required and termination fee applies. Certain packages require approved landline phone. Local permit fees may be required. Certain restrictions may apply. Additional monitoring fees required for some services. For example, Burglary, Fire, Carbon Monoxide and Emergency Alert monitoring requires purchase and/or activation of an ADT security system with monitored Burglary, Fire, Carbon Monoxide and Emergency Alert devices and are an additional charge. Additional equipment may be purchased for an additional charge. Additional charges may apply in areas that require guard response service for municipal alarm verification. Prices subject to change. Prices may vary by market. Some insurance companies offer discounts on Homeowners Insurance. Please consult your insurance company. Photos are for illustrative purposes only and may not reflect the exact product/service actually provided.

*$99.00 Customer Installation Charge. 36-Month Monitoring Agreement required at $27.99 per month ($1,007.64). 24-Month Monitoring Agreement required at $27.99 per month ($671.76) for California. Form of payment must be by credit card or electronic charge to your checking or savings account. Offer applies to homeowners only. Local permit fees may be required. Satisfactory credit history required. Certain restrictions may apply. Offer valid for new ADT Authorized Dealer customers only and not on purchases from ADT LLC. Other rate plans available. Cannot be combined with any other offer. The $27.99 Offer does not include Quality Service Plan (QSP). Quality Service Plan (QSP) is ADT’s Extended Limited Warranty

**ADT 6-Month Money Back Guarantee: Money back service guarantee only applies after ADT has made attempts to resolve a system related issue and has not been able to resolve that issue within the first 6 months of your contract. Equipment must be fully removed before a refund will be processed. Conditions preventing normal system operation cannot be caused by the customer.

^†All plans include standard, manually-operated fire panic button on system panel, which must be depressed to alert ADT of smoke or fire. For automatic notification to ADT of smoke, fire or carbon monoxide, a smoke communicator and/or carbon monoxide communicator must be purchased separately. Not available in all states.

^††Gift card provided by SafeStreets. Visa gift cards issued by MetaBank™, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Neither MetaBank nor Visa is a sponsor, endorser or participant in this promotion. Monthly inactivity fee of $2.95 after 12 consecutive months of inactivity. Lost/stolen replacement card fee of $5.00. See the cardholder agreement for more details. Some restrictions apply.

^‡‡ADT Theft Protection Guarantee: The Customer presenting ADT with this ORIGINAL CERTIFICATE will be eligible to receive a reimbursement of up to five hundred dollars ($500) of Customer’s homeowner’s insurance deductible (if any) if, and only if, ALL of the following requirements are met to ADT’s reasonable satisfaction: (i) the property loss was the result of a burglary that took place while the security system installed at Customer’s protected premises was in good working order and was “on,” and while all of Customer’s doors and windows were locked; and (ii) the intruder entered the residence through a door, window or other area equipped with an ADT detection device, and such detection device was not “bypassed”; and (iii) Customer is not in any way in default under the ADT Residential Systems Customer’s Order; and (iv) Customer files a written claim with their homeowner’s insurance company, and such claim is not rejected or otherwise contested by the insurer; and (v) Customer reports the burglary loss to the appropriate police department and obtains a written police report; and (vi) Customer provides ADT with copies of the insurance claim report, the police report within sixty (60) days of the property loss and proof of settlement by insurance carrier; and (vii) Customer certifies in writing to ADT (by signing this ORIGINAL CERTIFICATE and presenting it to ADT within sixty [60] days of the property loss) that all of the foregoing requirements have been satisfied. Customer understands that presentation of this ORIGINAL CERTIFICATE signed by Customer is required and understands that ADT reserves the right to reject any application for reimbursement that does not comply with ALL of the requirements. Photocopies or other reproductions of this Certificate will NOT be accepted. By signing below, Customer certifies to ADT that all of the foregoing requirements have been satisfied. Please mail to: ADT Security Services, Account Management Support Center, Attn: Theft Protection Guarantee Claims, 14200 E. Exposition Avenue, Aurora, CO 80012.

^Same-day installation not available in all areas.

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Safe Streets License # CMPY.0002025, AK 1074625 | 136835, AL - BA13-99 AESBL #993, AR BAE20110029, AZ 302967 | 19898, CA 5685; CA 1031324 | ACO7817, CO 2015-BFN-0008204, CT CLELC.0185208-L5 | HIC.0652291, DC BL602511000104, DE BA11-201, FL BAEG13000404, GA BLLVA205866, IA BAAC0129, ID RCE-40579 | 037665, IL BA127001452, IN BALAC000190, KS 2020-42748, KY 9365222, LA F2164, MA 192442, ME MS60021441, MD BA107-1680 | 16368955 | 1352811, 01981855, MI BA3601206276, MN BATS02343, MS BA15013023 | 10429325, MT PSP-ELS-LIC-30523, NC BL624CSA, NE 3017, NH 0463C, NJ BA34BF00018800 | 13VH06160200, NM 387294, NV G66-02835 3000009891, NY BA12000302109, OH 53.89.1866, OK AC440557, OR 208546 - CCB, PA CL PA024334, SC BABAC 13455, TN BA0000-1611, TX B18742 B06239001 ACR-2072317, UT 9439243-6501, VA BA11-6617 | 2705139266, WA SAFESSU854P8 | EC SAFESSU846BO, WV BAWV047939